OWEN SANTARELLA ENVIRONMENTAL TRAINING GROUP, LLC
“THE FINE PRINT”
The Owen Santarella Environmental Training Group, LLC (“OSETG”) does not discriminate on the basis of race, gender, sexual orientation, religion, creed, color, national origin, ancestry, marital status, age, disability, or any other factor prohibited by law in the operation of any of its training programs and activities and the recruitment and employment of faculty and staff.
Enrollment & Deposits
Participants may register for courses on the OSETG website. OSETG students will not be placed on the roster, allowed in the classroom, or provided any study materials until full payment is provided.
OSETG's programs include all necessary equipment and course materials which will be provided at the course.
Travel, Lodging, and Other Expenses
OSETG reserves the right to change the day a course meets, change the location of a course, or cancel courses due to insufficient enrollment or unforeseen events. If OSETG must cancel a course, participants will be provided alternatives. OSETG is not responsible for non-refundable plane fares, hotel and car deposits, or any other expenses incurred by registrants in courses.
OSETG provides a certificate of completion to students who complete 100% of the course(s) in which they have enrolled. Attendance will be taken to prove that the student was present for 100% of the course(s). OSETG's certificate of completion may serve as proof of one's attendance in a training course.
OSETG is a training provider for many certifying organizations. OSETG provides a certificate of completion to each student upon course completion. As with any license, certification or credential, students are responsible for researching the specific eligibility and re-certification requirements of their chosen professional certification program. OSETG will not be held responsible for a candidate's failure to meet eligibility requirements. The student is responsible for all costs and fees assessed by professional certification organizations.
Should a student be unable to attend a course, he or she may substitute another individual at no additional charge, provided OSETG is notified of the substitution before 5 p.m. (EST) one business day before the program begins. This substitution will count as a fulfilled transaction. If the original student decides to attend a future course, he/she will have to place a new order for the future course.
If a student needs to transfer his or her registration to a future offering of this class, OSETG can arrange this, provided space is available. Students making this decision must submit a written request (by email) to OSETG. Students may be charged a transfer fee based on the schedule set forth below:
Transfers Over 14 Days
There will be no transfer fee for a student from an OSETG course who requests a transfer greater than 2 weeks (14 days) before the start of the class.
Transfers Within 14 Days
There will be a $250 transfer fee for a student from an OSETG course who requests a transfer within 2 weeks (14 days) of the start of the class.
Cancellations & Refunds
A 100% refund will be granted to students who request to cancel at least 30 days prior to the start of their OSETG program.
A 50% refund will be granted to students who request to cancel greater than 2 weeks (14 days) before the start of their OSETG program.
A refund will not be granted to students who request to cancel within 14 days of the start of their OSETG program.
A 100% refund may be granted to students who register for a course that has been canceled. Students who meet this criteria must submit an official refund request by email to an OSETG. Otherwise, OSETG representatives will arrange for the student to be transferred to a future offering of the course.
OSETG is committed to student confidentiality. We do not share or sell student contact information.